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The Maryland Jockey Club adheres to the American Gaming Association (AGA) Code of Conduct for Responsible Gaming, which became effective on September 15, 2004. Our company has always taken steps to promote responsible gaming, and has long established many of the AGA-prescribed measures. The AGA Code of Conduct represents a broad commitment by the entire gaming industry to make the public aware of responsible gaming resources, and incorporate responsible gaming into business operations.
Through our company's past performance as well as our implementation of the AGA Code of Conduct, The Maryland Jockey Club has demonstrated that we are fully committed to the highest level of ethical and responsible policies and procedures in our gaming practices.
To promote responsible gaming, the Maryland Jockey Club will continue to:
- Educate our employees through a variety of programs and methods on responsible gaming policies and procedures
- Provide information to our employees about resources for assistance with problem gaming
- Provide information to our patrons, through a variety of methods both on our websites, about responsible gaming, win-loss odds on horse racing and resources for assistance with problem gaming
- Provide our patrons who feel they may have a problem the option of enrolling in our Self-Limit Access Program, which will cancel their access to our promotional emails and guest services such as credit, Member Rewards privileges and check-cashing for as long a time period as they desire
- Serve alcoholic beverages responsibly
- Monitor vigilantly to prevent underage gambling and unattended minors in our horse racing venue
- Advertise responsibly
If you wish to view a full copy of the AGA Code of Conduct for Responsible Gaming, log on to the AGA website at www.americangaming.org.
If you wish to view the AGA's win-loss brochure, "The Guide to House Advantage," log on to www.americangaming.org
Warning Signs of Problem Gaming:
- Gambling to escape worry
- Gambling to get money to solve financial difficulties
- Feeling unable to stop playing, regardless of winning or losing
- Often gambling until your last dollar is gone
- Neglecting your family because of gambling
- Concerned about a gambling problem? Call 1-888-ADMIT IT. For Assistance in your Area Contact Florida Council on Compulsive Gambling www.gamblinghelp.org 1-888-Admit-It.
If you feel you need help, please call any of the following 24-hour confidential national hotlines:
The National Council on Problem Gambling www.ncpgambling.org, 1-800-522-4700
National Center for Responsible Gaming www.ncrg.org, 202-530-4704